Privacy Policy
Effective Date: 01/08/2025
At Host My Nest, we are committed to protecting the privacy and security of the personal information provided to us through our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our Airbnb management services. By using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect certain personal information from you when you visit our website or use our services, including but not limited to:
- Contact information (such as your name, email address, and phone number)
- Property information (such as property address, type of property, and property details)
- Financial information (such as payment details and billing information)
- Property ownership documentation
- Communication preferences
- Guest feedback and reviews
- Booking and revenue data
- Guest communication records
2. Use of Information
We may use the personal information we collect from you for the following purposes:
- To provide and improve our Airbnb management services to you
- To create and optimize property listings on booking platforms
- To respond to your inquiries and communicate with you
- To process payments and manage your account
- To communicate with guests on your behalf
- To coordinate cleaning and maintenance services
- To analyze performance and optimize revenue
- To personalize your experience on our website
- To send you marketing and promotional materials (only if you have opted-in to receive them)
- To comply with legal obligations
3. Disclosure of Information
We may disclose your personal information to third parties in the following circumstances:
- With your consent or at your direction
- To our trusted service providers who assist us in operating our website and providing our services (such as payment processors, cleaning services, maintenance providers, and customer support)
- To comply with legal obligations, enforce our website policies, or protect our rights, property, or safety
- In connection with a merger, acquisition, or sale of all or a portion of our business
4. Cookies and Similar Technologies
We may use cookies, web beacons, and other similar technologies to enhance your experience on our website, analyze usage patterns, and personalize content and advertisements. You may choose to disable or limit the use of these technologies through your web browser settings, but this may impact certain features and functionality of our website.
5. Security
We take the security of your personal information seriously and employ appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If you believe that we have inadvertently collected personal information from a child under the age of 18, please contact us immediately, and we will take steps to delete such information.
7. Links to Third-Party Websites
Our website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time by posting the revised version on our website. The updated Privacy Policy will become effective as of the date specified in the revised policy. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the information provided below:
Host My Nest
FORA East Side - King's Cross Station, London N1C 4AX
Email: mail@hostmynest.co.uk
Phone: +(44) 2045 246483
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
This Privacy Policy is governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of laws principles.